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  • Privacy Policy

    At Going Troppo Pets, we highly value your privacy and assure you that we will protect the personal information you share with us.

    Information We Collect from You

    We collect personal information about you to provide a better experience and services. Personal information includes your name, address, email ID, phone number, and payment details when you buy a product from us. We also collect non-personal information, like details about your device and IP address, on our website to give you a better ordering experience.

    Using Your Information for the Good

    We use the information you provide to process and fulfil orders. It makes it easy for us to respond to your inquiries and service requests. We send updates, newsletters, or discount deals with your consent, and you can unsubscribe whenever you want to.

    Sharing of Your Information

    We don’t rent or give away your personal information to outsiders or unknown third parties. We may share your information only with service providers who assist in payment processing, shipping, and order fulfilment. If our business gets merged or acquired by another entity, we share your details so they don’t miss out on your orders.

    Data Security

    We implement proper technical and organisational measures to keep your personal information safe from unauthorised handlers or misuse. These measures include secure servers, safe and encrypted payment gateways, and restricted access.

    Cookies

    We use cookies and other similar technologies to improve your browsing experience and collect information that helps us recognise you when you come back to our site, save your shopping cart details, and provide relevant information about the products.

    Changing Your Personal Information

    You can adjust or change your existing details whenever you like. You can do that through our website or give us a call, and our team will do it for you.

    Your Privacy Rights

    You have the right to access and update your personal information at any time. Subject to legal or contractual obligations, you can request that your data be deleted.

    Unsubscribe

    You can at any time opt out of receiving promotional or discount information by choosing the unsubscribe option in our emails.

    Changes to this Privacy Policy

    This existing privacy policy may be changed if our services or practices are modified or for legal or operational reasons. We will ensure you are updated on this, and you can check this page.

    Contact Us

    If you have any questions, complaints, concerns, or requests regarding our privacy policy, please call or message us.

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